Terms of Use

This website is owned and operated by REPORTSMART Pty Limited ACN 129 597 842 (REPORTSMART). By using or visiting this website, you agree to be bound by and comply with these Terms of Use. The information on this site is provided in compliance with Australian law and is only intended for persons within Australia. This site may not comply with the laws of countries other than Australia and is not directed at, and should not be relied upon by, persons in any other country.

1. USE OF MATERIALS REPORTSMART reserves all copyright in, and other intellectual property rights relating to, the website and materials on this website. No content or material on the website may be reproduced, adapted, linked to, distributed or used in any way without REPORTSMART's prior written consent. However, you may print or download reference or back up copies of the materials or content on this site on any single computer for your personal, non-commercial use, provided you keep intact all copyright and other proprietary notices.

2. HYPERLINKS REPORTSMART reserves the right to prohibit links to this website and you must remove or cease any link at REPORTSMART's request. If you create a link to this website, you remain fully responsible for any consequences of that link, and you will protect REPORTSMART against all costs, losses and other liabilities arising from, or in connection with, that link.

3. QUALITY OF THE INFORMATION REPORTSMART makes reasonable efforts to ensure that all content provided on this website is accurate and up-to-date. However, REPORTSMART assumes no legal liability and makes no representations nor warrants that all the content and the information is accurate, current and complete. To the extent permitted by law, REPORTSMART, its employees, officers and agents exclude all liability, whether or not caused by any negligent act or omission, for any injury, loss or damage caused by reliance on any of the information contained in or provided through this website. You acknowledge that use of the website is entirely at your own risk. REPORTSMART and any party involved in creating, producing or delivering this website or any site linked to this website shall not be liable for any direct, incidental, consequential, indirect or punitive damages arising out of access to, use of or inability to use this website or any errors or omissions in the content of this website.

4. FINANCIAL SERVICES ADVICE REPORTSMART is not an insurance broker, solicitor, credit provider, accountant, financial adviser or financial planner. REPORTSMART is not licensed to provide you with financial product advice, to deal in financial products or to provide you with any financial service. The presence of links on this website to other websites is not intended to be a recommendation, statement of opinion or endorsement of the entity hosting a linked website, the services they provide or any products available through them.

5. YOUR PASSWORD AND IDENTIFICATION DETAILS Some parts of this website are structured to allow access only to people with a valid password and identification details. As a user of this website, you are entirely responsible for maintaining the confidentiality of your identification details and passwords to ensure that no unauthorised person can access your account. Therefore, you agree and acknowledge that it is your responsibility to: (a) control the dissemination and use of your identification details and passwords; and (b) authorise, monitor and control access to and use of your account, passwords and identification details.

6. LINKS TO OTHER WEBSITES REPORTSMART make no claim or representation regarding, and accept no responsibility for, the quality, content, nature or reliability of sites accessible by hyperlinks from this website, or sites linking to this website. The linked sites are not under the control of REPORTSMART nor is it responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to such sites. The inclusion of any link does not imply that REPORTSMART is affiliated with, or endorses a linked site or any information contained therein.

7. COMMISSIONS You acknowledge and agree that REPORTSMART may receive remuneration or commission in consideration for referring you to service providers - including but not limited to - insurance companies, insurance intermediaries, inspectors, or other property maintenance or construction service providers.

8. WHAT WE ARE NOT RESPONSBILE FOR You acknowledge that, subject to those rights implied at law which cannot be excluded, REPORTSMART is not liable for any loss, damage, injury or death cause directly or indirectly by: (a) any breakdown or interruption to the website due to circumstances beyond REPORTSMART’s control; (b) any corruption of data and any breakdown, interruption or errors caused to a computer of computing equipment as a result of using our services or as a result of software being downloaded to a computer for the purposes of using any of our services; (c) the failure of any of our service to perform in whole or in party any function which we have specified it will perform; (d) any delays or errors by other parties; or (e) any actual or perceived failure of any of our services to meet any express or implied warranty (which we do not give), including but not limited to implied warranties of merchantability or fitness for a particular purpose.

9. INTELLECTUAL PROPERTY RIGHTS Except with prior written consent from REPORTSMART, trade marks (whether registered or unregistered) and other intellectual property on this website must not be used or modified in any way by you. This website and the images, material and processes contained in this website may be the subject of other intellectual property rights owned by REPORTSMART or by third parties. Your use of this Website must not in any way infringe the intellectual property rights of any person. You agree to indemnify REPORTSMART and keep REPORTSMART indemnified against any damages, claims, liability, losses and expenses arising out of any misuse by you of any part of the website.

10. SECURITY OF THE WEBSITE The internet is a public network and transmissions may be viewed, intercepted or interfered with by third parties. REPORTSMART does not accept responsibility or liability for interference with transmissions or any consequent loss or liability caused to the user.

11. PRIVACY Please note that by using this Website, you acknowledge that you agree with the terms of REPORTSMART’s privacy policy.

12. VIRUSES You must take your own precautions to ensure that your means of accessing this Website does not expose you or REPORTSMART to the risk of viruses or code which contain contaminating or destructing properties. To be clear, REPORTSMART does not accept responsibility for any interference or damage to a user’s computer system which arises in connection with your use of this website or any linked site.

13. LIMITATION OF LIABILITY To the extent permitted by law, REPORTSMART excludes (and to the extent that such exclusion is prohibited, limit to the maximum allowable extent) any and all loss, costs, damages or expenses of whatsoever nature (whether direct, indirect, incidental, consequential or otherwise) including, but not limited to, loss of profits, loss of savings or other incidental or consequential damages arising out of, relating to or connected in any manner whatsoever with your use of the website. In the event that such liability cannot be excluded, REPORTSMART limits its liability to, at its option: (a) in the case of goods: (i) the replacement of the goods or the supply of equivalent goods; (ii) the repair of the goods; (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; (b) in the case of services: (i) the supplying of the services again; or (ii) the payment of the cost of having the services supplied again.

14.TERMINATION Your access to this website may be terminated by REPORTSMART at any time without any prior notice to you. Restrictions, licences granted to you, disclaimers and limitations of liability will survive any such termination.

15. LAWS THAT GOVERN THIS AGREEMENT The laws of New South Wales, Australia, govern the operation of this website and the interpretation of these Terms of Use. You agree to submit to the jurisdiction of the Courts of New South Wales in the event of any claim or dispute arising between you and REPORTSMART.

16. VARIATION OF TERMS OF USE REPORTSMART reserve the right to change, modify, add or remove any part of these Terms of Use and to add to, change or discontinue any material or information contained in, or any other aspect of, the website at any time without notice or liability. These changes will be effective immediately upon posting on this website. Please check the website regularly for changes in these Terms of Use.

 

17. INSPECTOR INSURANCE To help protect users of this site, REPORTSMART requests that both building and timber pest inspectors are fully insured for their work. The term fully insured means that the inspector should be covered by adequate insurance, including public risk and professional indemnity, and where appropriate, insurance against death or injury to any employee. However, by requesting this precautionary step REPORTSMART does not check, validate or warrant that an inspector has adequate, current, or any insurance cover at all. REPORTSMART strongly recommends that users of this site make their own enquires regarding the adequacy and currency of an inspector’s insurances before relying on information provided by or using the services of any inspector.

Privacy Statement REPORTSMART Pty Limited ACN 129 597 842 (REPORTSMART) knows that you care how information about you is used and shared. This privacy statement details the information we gather, how we may use it, and how you can correct or change it if necessary.

What information do we collect? Upon registration, we may ask you to verify your details (such as your name, address and phone number) and request additional information about you or your property. At other times when you use the website we may also request other information about you in order to help us better meet your needs. Whenever a page is requested from our web server, we record the time, date and Internet Protocol (IP) address of the request, along with information on the browser software being used.

How do we use your information? The information we learn from customers helps us personalise and continually improve the services we offer on this web site and to our customers. We may also use your contact details to send you information about REPORTSMART and its business partners including material such as information on new products and services. Your user identification is used to verify your identity and to validate your registration. We will treat the information we collect from you as strictly confidential. Other than as set out below or as required or permitted by law, we will not reveal, disclose, sell, distribute, rent, licence, share or pass on to any third parties, other than those who are contracted with or supply services to REPORTSMART, any personal information that you may have provided to us unless we have your express consent to do so.

We may disclose the information: Where appropriate, we may disclose your details about you or your property to regulators, our advisers, agents and consultants; prospective and future insurers and their insurance intermediaries; current, prospective and future inspectors for your property; builders, property maintenance service providers and other tradespeople; and prospective and future purchasers, valuers, finance providers and other service providers in respect of your property.
We will not share your individual personal information with advertisers but may disclose to them aggregated demographic information in relation to REPORTSMART users that does not identify you.

Accessing your details Account information we receive from you is secure and accessed only by authorised REPORTSMART staff or contractors. You have access to the personal information you provide to us and you can easily update that information. For further information about access to your personal information which we collect through this site, please contact us.
Security In order to achieve a secure environment for your information, REPORTSMART uses some of the latest technology to protect your data from unauthorised use or alteration. Apart from the use of firewall technology to prevent unauthorised access to the infrastructure used to host the site, all content and user profiles are stored in a secured database environment which provides an additional layer of access control. REPORTSMART uses every effort to protect your data but because of the open nature of the Internet, no data transmission can be guaranteed to be completely secure.

Contact us if you have any questions about this privacy statement, privacy protection on our website or your dealings with REPORTSMART, please contact inspectors@reportsmart.com.au